Online Social Networking & Business Collaboration World

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Day One |
Monday 24th November 2008
  

 

Plenary session

0830

Registration and coffee

0900

Opening remarks from the chair
Ross Dawson
Chairman
Future Exploration Network

0910

International Keynote Address

Web based communities for a changed world
• Creating online communities
• Connecting with your audience
• Why the consumer is more powerful than us

Richard B. Kimber
Global Chief Executive Officer
Friendster

0945

International Keynote Address

A Social Media Generation
• What MySpace knows
• How you can tap into this knowledge
• How to grow your niche

Rebekah Horne
Vice President,
Fox Interactive Media, AU&NZ
Managing Director,
MySpace.com, UK & Europe

1020

Keynote Address

Productive Partnerships - Identifying new content channels for social networks
• Innovations and emerging trends
• Building your base
• What do the partnerships offer and how does this relate to the consumer and advertiser?

Francisco Cordero
General Manager
Bebo

1050 break
1120

Keynote Roundtable

What’s next ?- assessing & identifying the next generation of social media
• Identifying tomorrows platforms
• The role of mobile
• The impact for advertisers and marketers
• The sources of content

Richard B. Kimber, Global Chief Executive Officer, Friendster
Rebekah Horne, Managing Director, MySpace UK & Europe
Francisco Cordero, General Manager, Bebo

1215

International Keynote Address

Collaboration in the Cloud

Paul Slakey
Director, Asia Pacific & Latin America
Google

1300 lunch
1400

Marketing Stream

Opening remarks from the chair
Jenny Williams
Managing Director
Ideagarden

International Keynote Address

Social Marketing: A marketers perspective
Tony Thomas
Founding Partner
The Population

Enterprise Stream

Opening remarks from the chair
Ross Dawson
Chairman
Future Exploration Network

Assessing how social media impacts on business information flows
• Embracing social media
• Getting the whole picture
• Collaboration not distribution
Chris Knowles
Web Manager
Heinz Australia

1430 The content, Personalisation, Lifestyle and Advertising phenomenon of social media and web 2.0 and how mainstream brands are taking the best elements of social networking sites and building them into their own offerings.
David Higgins
Editor
NEWS.com.au
Create a collaborative space through the power of a
team Wiki

• Data capturing to improve service provision and information flows
• Identifying the focus of information exchange
• Emerging models
Andrew Mitchell
National Manager, Technology and Knowledge
Urbis

1500 break break
1530 Supporting and growing your digital marketing strategy through social media
John Reynaldo
Brand Manager
Smirnoff

Participation trends in corporate social media
collaborative initiatives

• Utilising an external tool as an internal process opportunity
• Identifying and adapting to the different adoption rates between users
Jeremy Mitchell
Editor
nowwearetalking.com.au, Telstra

1600

Roundtable

The Power of Social Media for Brands
• What are the limitations and risks?
• How do we factor social media into the overall marketing mix
• Selling social media to the board
• How to maintain brand integrity
John Reynaldo, Brand Manager, Smirnoff
Tony Thomas,
Founding Partner, The Population
Jenny Williams,
Managing Director, Ideagarden
Jeremy Mitchell,
Editor, nowwearetalking.com.au, Telstra
Nick Cummins,
Creative Director, Sputnik Agency
Kasia Wallis,
Communications Manager - Online, Earth Hour
David Higgins, Editor, NEWS.com.au

External engagement and collaboration
• Working with your business’ customers
• Creating a unique customer experience
• Profiling the virtual medical centre.com
Wayne Hughes
Managing Director
Virtual Medical Centre .com

1630  

Roundtable

Collaboration - A knowledge management revolution empowering staff and customers to deliver
• Identifying the critical collaboration factors of success
• Change management strategies for web 2.0 technologies
• From social bookmarks to blogs – which tools can and should be used
• Lessons learned
Wayne Hughes, Managing Director, Virtual Medical Centre .com
Chris Knowles
, Web Manager, Heinz Australia
Andrew Mitchell,
National Manager, Technology and Knowledge, Urbis
Laurel Papworth,
Director and Social Networks Strategist,
World Communities

1700 Drinks Drinks

Day Two | Tuesday 25th November
  
0930

Plenary Session

Opening remarks from the chair
Ross Dawson
Chairman
Future Exploration Network

Keynote Address

Beyond Web 2.0 - Integrating Data and Services
• What are the next generation of web technologies?
• What opportunities does this offer to marketers, enterprise and government
Ross Ackland
Deputy Director, World Wide Web Consortium Australia
Keynote Address

1000 The Mobile Mob
• What’s happening with mobile and community?
• What are the opportunities for marketers, enterprise and government?
Laurel Papworth
Director
World Communities
1030 Don't make me load! Coming to grips with web surfer inertia
• Understanding the social purchase cycle
• Realising the consumer is the centre of the retail universe
• Participating in peer to peer persuasion
Paul Marshall
CEO
Lasoo.com.au
1100 Coffee break
1130

Marketing Stream

Opening remarks from the chair
Jenny Williams,
Managing Director,
Ideagarden

Creating Communities - Building, Growing and Focusing Your Online Social Network
• Identifying the gap in the market and engineering content
• Sourcing relevant industry partners
Leigh Kostiainen
Founder
Grandparents Network & Hire My Mum


Government Stream

Unlocking internal potential – how to collaborate
• The benefits of web 2.0 for government
• Assessing reliability interoperability, scalability stability and security.
Phillip Bower
Director of Midrange Architecture
Application Infrastructure & Middleware
Centrelink

1200

Roundtable

Digital Worlds: Social, Virtual, Mobile
• Meet generation V
• What are the opportunities for enterprise, marketers and government?
• The psychological implications of virtual interaction
• What are the mobility limitations of virtual worlds?
Gary Hayes, Director LAMP, Head of Virtual Worlds, The Project Factory
Laurel Papworth,
Director & Social Networks Strategist,
World Communities

Identifying and overcoming the limitations of collaboration in eGovernment
• Identifying governments attitude to collaboration – now and next
• Cross departmental collaboration
Phillip Bower
Director of Midrange Architecture
Application Infrastructure & Middleware
Centrelink
Dheeraj Chowdhury,
Assistant Director, CLI,
Department of Education NSW
Paul Salvati,
Director, Channel Management, smartservice QUEENSLAND
1300 Lunch Lunch
1400 Blogging your brand
• Utilising blogs for product improvement and customer engagement
• Managing the bad news as well as the good news
Jacqui Steiner
Head of Marketing
Rabo Bank

Virtual Engagement - Queensland Youth in Second Life
• Using Web2.0 & Virtual Worlds as tools for engaging with a niche
• What are the real limitations to virtual communication?
Paul Salvati, Director, Channel Management, smartservice QUEENSLAND
1430

Creativity in Social Media
• Considerations and rules for using social media
• How it has worked and integrated for different brands
Jenny Williams, Managing Director, Ideagarden
Nick Cummins,
Creative Director, Sputnik Agency
Ben Cooper,
Senior Social Media Strategist, The Population
Nathan Anderson,
Head of Digital, The Campaign Palace

What’s under the hood? – Identifying the open source tools
fuelling today’s social sites

• Which tools should I use to develop my collaborative/social media site?
• What’s popular and what’s emerging?
• Case studies from across the webosphere
Dheeraj Chowdhury,
Assistant Director, CLI,
Department of Education NSW

1515 Motives and drivers of digital social networker
• Tracking the social networking consumer
• Consumption, expenditure patterns and revenue opportunities
• What indications are there of demographic growth?
Michele Levine, CEO, Roy Morgan Research
Tony Marlow,
Associate Director of Research, Nielsen Online
Michael Walmsley,
General Manager Asia Pacific, Hitwise

The Law meets Web 2.0
• Defining Virtual property and Intellectual Property (IP)
• What are the legal risks and rewards of social networking sites for government and the wider business community
• How is it being regulated – now and next
• What are the privacy considerations?
• How Web 2.0 can affect working relationships
• Harnessing the law in commercialising and protecting IP
Scott Buchanan, Founder, Buchanan Law
Donna Bartlett,
Partner, Media, Holding Redlich
Nick Abrahams,
Chairman, Deacons

1600 Close Close