08:30 Registration and welcome coffee
09:00 Opening remarks and welcome address from the Chair
09:10 The insurance industry and natural disasters – policy implications
Jim Murphy,
Executive Director,
Markets Group, Treasury
09:40 KEYNOTE ADDRESS:
Australian insurance outlook
BAML's lead insurance analyst in Australia, with over 15 years' experience covering the Australian Financials Markets, will present an insightful analysis of the state of the insurance market and the challenges that lie ahead.
Andrew Kearnan,
Head of Australian Research, Senior Insurance Analyst,
Bank of America Merrill Lynch |
10:30 – 10:50 Morning tea
10:50 Learning from the floods in Queensland – what does it mean for the future of insurance?
• The predicted rate and state of Australian recovery efforts versus the reality
• Prioritising recovery efforts – what needs to be done and when
• Understanding areas still in need of improvement
Natasha Fenech,
Executive General Manager, Customer Product & Pricing, Personal Insurance,
Suncorp Group
11:30 PANEL DISCUSSION:
The impact of increased competition on motor insurance
• Tackling the increased price shopping by clients
• Strategies for dealing with margin pressure due to pricing concessions
• How to achieve product differentiation
• The impact of technology on business
• Banks in insurance - does it help or hurt customers for banks and insurers to work together?
Natasha Fenech, Executive General Manager, Customer Product & Pricing, Personal Insurance,
Suncorp Group
Trent Sayers,
Chief Executive Officer,
RACT Insurance
James Baum, Director of Broking & Deputy Chief Broking Officer, Aon Benfield Analytics Asia Pacific
12:20 – 13:20 Networking lunch
13:20 Natural Disaster Insurance Review and its impact on the insurance sector
• Revisiting the Review and its main theme, the availability and affordability of disaster insurance
• Understanding the Federal Government's position on the Review
• Assessing the impact of the Review on the insurance sector, the community and national
disaster risk management
John Trowbridge,
Chairman,
Natural Disaster Insurance Review
14:00 Using Internal Capital Models to better understand your business
Internal Capital Models (also known as Dynamic Financial Analysis models) are tools that enable insurers to better understand the risk profile of their business. These tools are used more and more both in Australia and overseas and are popular with regulators. They are very useful inputs to the development of capital management plans, reinsurance strategies, investment strategies, risk appetite statements and for determining appropriate profit margins for different classes of business. This presentation will provide an insight into these tools and how the ICM landscape is changing, including developments in relation to Solvency II in Europe. A real example of how one insurer has used its ICM across many aspects of its business will also be presented.
Karl Marshall, Principal, Quantium
Trent Sayers, Chief Executive Officer, RACT Insurance
14:40 - 15:00 Afternoon tea
15:00 The clean energy future
• Understanding the role of financial institutions in managing climate change
• Trading carbon - how will the market develop?
• Key milestones and price impacts
Emma Herd,
Director, Emissions & Environment,
Westpac Institutional Bank
15:40 INDUSTRY LEADERS PANEL DISCUSSION:
Areas to watch
• Reviewing the implications of contestability in commercial lines
• Identifying the role of data - is it a strategic asset, critical to ERM success?
• Exploring innovation and experimentation as the answers to slow economic rebound
Campbell Chambers, Chief Operating Officer, Bank of New Zealand Insurances
Peter Cheesman, Head of Research and Innovation, Asia Pacific, Aon Benfield Analytics Asia Pacific
Bill Bartlett, Non-Executive Director, Suncorp Group
16:20 Closing remarks from the Chair and Networking Drinks
09:00 Opening remarks from the Chair
09:10 KEYNOTE ADDRESS:
Securing the industry's future – how do we respond to change?
• Defining the future of insurance – outlining the four areas that will drive change
• Identifying the trends and risks that will present the greatest opportunities for the
insurance industry
• Making change happen and recognising what's standing in its way
Mark Milliner,
Chief Executive Officer, Personal Insurance,
Suncorp Group |
09:50 New Zealand's earthquakes - a continuing education
• Important differences between seismic and weather-related natural disasters
• New Zealand's insurance lessons from the earthquakes
• Vital connections needed between communities, business, government and science
Jacki Johnson,
Chief Executive Officer,
IAG New Zealand
10:30 – 11:00 Morning tea
11:00 PANEL DISCUSSION:
Reviewing the lessons learned from the New Zealand earthquakes
• The role of leadership and culture in building resilience and responding to an event
• Exploring business continuity and IT disaster recovery capability and assumptions made
at the time
• Understanding staff availability and support required during crises
• Retaining the social and economic fabric of the community
• Transitioning from emergency response to recovery and rebuild
Jacki Johnson, Chief Executive Officer, IAG New Zealand
Karen Stephens, Director, Kestrel Group
Campbell Chambers, Chief Operating Officer, Bank of New Zealand Insurances
11:40 PANEL DISCUSSION:
Global interdependencies
This panel discussion will explore the knock-on effects that a seemingly localised event can have on a global scale, and how the insurance sector can protect itself in the future. Although 'direct' damages from disasters, such as damage to fixed assets, capital and inventories are well known and managed, the 'indirect' and 'secondary' effects, such as the effect on flows of goods that will not be produced and services that will not be provided after a disaster, will be discussed.
Karl Sullivan, General Manager, Risk and Disaster Planning, Insurance Council of Australia
Rob Scott, Managing Director, Wesfarmers Insurance
Andy Cornish, CEO NRMA Insurance, SGIO and SGIC
12:30 – 13:30 Networking lunch
13:30 Catastrophe loss modeling for riverine flood and other natural perils
• Recent developments in catastrophe loss modeling
• Risk Frontiers' suite of catastrophe loss models
• Use of catastrophe models by insurers
• Issues pertaining to the modeling of riverine flood
• What do recent disaster events mean for loss modeling?
Professor John McAneney,
Director,
Risk Frontiers
14:10 PANEL DISCUSSION:
Reinsurance Review
• Analysing the record breaking global losses and how it has influenced the purchasing
of reinsurance
• Exploring impact of catastrophe model updates on reinsurance
• Calculating the level of reinsurance required for stable profitability in 2012
• Assessing whether to buy direct or via a broker – which represents the best value
going forward?
Paul Wedlock, Director, Swiss Re
Karl Sullivan, General Manager, Risk and Disaster Planning, ICA
Prof John McAneney, Director, Risk Frontiers
14:50 – 15:20 Afternoon tea
15:20 Actions speak louder than ads
• The character of corporations - Understanding why some brands have personality, and
some don't
• The value of being and acting human
• In an uncertain world, what can we be certain of?
• Why scale isn't what makes a brand BIG
Julian Watt,
Creative Director,
George Patterson Y&R
16:00 Crisis Management – understanding your organisation's role in avoiding
and managing crises
• Reputation Management = reputation building + reputation protection
• Where do crises come from? The importance of risk analysis
• Effectively navigating media issues and reputation management
• The importance of team structures in preventing and managing crises
• Bringing insurers back into the 'planning for crises' conversation
David Van,
Managing Director,
De Wintern Group
16:40 End of conference
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