8.15 Registration and morning tea and coffee

9.00 Opening remarks from the Chair
Suzanne Roche, Chair, Digital Technologies Forum AI Group and Director, Smartnet

9.10 Strategies for an effective and integrated whole of Government ICT solution and developing e-government
• Update on the e-Government Strategy, Responsive Government: A New Service Agenda and strategies for meeting 2010 targets
• Streamlining IT projects between the three levels of government
• Role of private sector and outsourcing IT solutions and services
• Benefits for Government and the general public
• How AGIMO is overseeing the development of policies, standards, specifications and guidelines for ICT, to support future interoperability as well as individual business solutions for agencies
• Strategies for developing an ICT Investment Framework
• Developing demand and Value Assessment Methodologies
• How agencies can trade electronically with suppliers
Ann Steward, Chief Information Officer, AGIMO

International keynote address

9.35 Utilisation of technology in the US Government including the US E-Authentication Identity Federation
John C. Johnson, Assistant Commissioner, For Integrated Technology Services,
General Services Administration

10.00 Understanding the link between ICT investment and delivering public value
• How effective ICT strategies can bring a justifiable ROI
• Assessing funding models for investment proposals
• Assessing the Refresh program to date and its benefit
• Overview of online services
• Constructing sustainable and stable IT infrastructure
• Developing a significant business intelligence capacity
• Challenges in sharing data with other government agencies and the private sector
John Wadeson, CIO, Centrelink

10.25 Morning refreshment break and exhibition viewing

11.05 e-enabling education - the digital revolution
• Establishing DEEWR - a digital revelation
• ICT in Australian Education
• Accessing learning objects and collaboration tools
• Building a national Broadband network for education
Glenn Archer, Chief Information Officer, Department of Education, Employment and Workplace Relations

11.30 Managing business transformation in immigration and the Systems for People Programme
• Overview of recent developments
• Update on the Systems for People Programme
• Understanding the technical challenges to date and how they were overcome
• How will Systems for People enable change management
• Role and management of biometrics in immigration services
• What are the privacy concerns and how they will be managed
Bob Correll, Deputy Secretary & Chief Information Officer, Department of Immigration and Citizenship

11.55 Developing e-government and 21st century e-health strategies to meet client expectations
• Overview of current e-government and e-health strategies
• Understanding is the business case
• Changing the way government and public health is managed
• Strategies to ensure the Australian public obtains the benefits of an e- health strategy
• Examining potential and emerging applications
• Understanding the infrastructure and expertise requirements
• Requirements of Indigenous people and remote regions
• Future challenges and opportunities
Mike Rillstone, Chief Information Officer, NSW Department of Health

12.20 CIO Roundtable: Meeting client and public expectations through e-government
• How are government departments developing and improving e-services to meet client expectations?
• Identifying the challenges and barriers
• Requirements for a single sign on functionality
• What online services should a client expect?
• Next steps in the development of e-government
John C. Johnson, Assistant Commissioner, For Integrated Technology Services,
General Services Administration
John Wadeson, Chief Information Officer, Centrelink
Glenn Archer, Chief Information Officer, Department of Education, Employment and Workplace Relations
Bob Correll, Deputy Secretary & Chief Information Officer, Department of Immigration and Citizenship
Murray Harrison, Chief Information Officer, Australian Customs Service
Mike Rillstone, Chief Information Officer, NSW Department of Health
Sumeet Kumar, Industry Director, Whole of Government, Telstra

12.45 Lunch and Exhibition viewing

2.00 IBM Information On Demand: Delivering the Business Value of Information for Government & Public Sector
Jon Brown, Technical Specialist, IBM Information Solutions

2.35 Benefits of outsourcing and managing IT suppliers to deliver effective government services
• Benefits of multi-sourcing for IT requirements
• How to achieve that one team approach from your suppliers
• Assessing the relationship between service level agreements (SLAs) and outsourcing arrangements
• Developing workable supplier scorecard assessment strategies
• Achieving business outcomes, improving service delivery and managing staff shortages
Murray Harrison, Chief Information Officer, Australian Customs Service

3.00 The Spatial Information eXchange (SIX) - improving access to land information in NSW
• Development of the Government property register
• Project overview, objectives, implementation strategies, creating awareness amongst government agencies and the benefits that accrue
• Developing a collaborative working space
• How it is utilised by government, business and the community
• Providing a single point of entry to search, access and utilise the wealth of titling, valuation, mapping, geospatial services, aerial photography and data managed by Lands.
• Understanding the functionality of SIX
Pedro Harris, Chief Information Officer, NSW Department of Lands
Peter Goddard, Manager Strategic Projects, NSW Department of Lands

3.25 Streaming analytics: a new architecture for the deep analysis of large data sets
• Netezza introduces its streaming architecture for data analysis
• Performance improvements typically 10s or 100s times faster than
• Traditional methods
• Applications include
- Fraud detection
- Geo-spatial analysis
- Text mining
- Risk-profiling
- Network monitoring
- Monte Carlo simulations
Michael Kearney, Marketing Director, Netezza

3.50 Afternoon refreshment break and exhibition viewing

4.20 Developing and managing effective Government IT security strategies
• Understanding the IT security challenges for government departments
• Identifying the new security threats
• Transferring and sharing of information to different agencies and the private sector
• Implications of new technology applications
• What are the technical challenges for developing a secure IT strategy?
• Future challenges and opportunities
Chander Vohra, Assistant Commissioner - IT Security, Australian Taxation Office

4.55 BlackBerry® Business Solutions for Government and the Public Sector
• Staying on top of the most current and critical information
• Why the public sector is the leading adopter of wireless technology
• Why the BlackBerry® solution is the wireless solution governments choose most
• Allowing your mobile personnel to communicate wirelessly—and securely—at all times
• Making mobile persnnel more productive, flexible and effective.
Alan Whitehead, Research In Motion

5.20 Panel session: Disaster recovery and business continuity strategies
• Identifying potential areas for vulnerability and threats
• How are government departments developing strategies to protect IT infrastructure?
• Impact of new technologies
• Assessing proposed changes to employer / employee email regulations
• Role of people in business continuity
Chander Vohra, Assistant Commissioner - IT Security, Australian Taxation Office
Mark Hummerston, Assistant Commissioner, Office of the Privacy Commissioner
Pedro Harris, Chief Information Officer, NSW Department of Lands
Peter Goddard, Manager Strategic Projects, NSW Department of Lands
Peter Fowler, Director, Security & Critical Infrastructure Protection Group,
The Office of the Chief Technology Officer, Government ICT Services, SA
Arthur Conomos, Senior Continuity Specialist, Telstra

5.45 Closing remarks from the Chair

5.50 Close of day one
Followed by Networking drinks reception

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8.30 Welcoming tea and coffee

9.00 Opening remarks from the Chair
James Kelaher, Director, Smartnet

9.10 Government strategies and commitment for public privacy and data security
• Understanding public concerns for the protection of privacy and government ICT strategies
• Importance of a mandatory procedures for reporting of major data security breaches
• How do new e-government projects impact on public privacy?
• Maintaining a technology approach to reform
• Minimising exemptions from the Privacy Act
• What are the challenges for today’s government departments to ensure privacy?
• Future challenges
Mark Hummerston, Assistant Commissioner, Office of the Privacy Commissioner

9.35 Telstra Platinum Partner Keynote Presentation: Enabling Next Generation Government
Sumeet Kumar, Industry Director, Whole of Government, Telstra

10.00 Morning refreshment break and exhibition viewing

10.40 Developing a successful and effective ICT strategy
• Identifying areas for change and upgrade
• Developing strategic partnerships
• Managing ICT support activities
• Ensuring the Strategic Plan remains current and aligned to business needs
• Current and future expectations of the IT industry
Vicki Coleman, Chief Information Officer, RailCorp

11.05 Developing and implementing cross government ICT strategies, frameworks, policies and standards
• Identifying and understanding requirements and objectives
• Setting and implementing policies
• Strategies for working with government agencies to develop effective standards
• Benefits of a unified system
• Understanding the return on investment and cost savings
• Promoting improved government services through technical interoperability and integration of BPO across government services
• Developing and enhancing government e-procurement processes
• Future challenges and opportunities
Andrew Mills, Chief Information Officer, Office of Chief Information Officer, SA Government

11.30 Building an Effective Case Management Structure to Drive Business Forward
• Improving operational efficiencies and accelerate user adoption
• Provide automated notifications
• Capturing information once, storing and managing it in a centralised location
• Enabling access to shared information internally and across agencies
• Providing the framework for multi-channel access and making information and knowledge more accessible
• Building processes and workflows for improved collaboration and productivity gains.
Linda Shave, Project Manager/Business Consultant, City of Ryde

11.55 Presentation by ProCurve by HP

12.20 Transforming government processes through cost effective information storage
• Overview of latest trends and developments
• How effective storage strategies enhances government services
• Strategies for effective information lifecycle management
• Long term archiving strategies, retention of data and retrieval
• Future challenges and opportunities
Martin Milthorpe, SNIA ANZ

12.45 Lunch and exhibition viewing

1.45 edna and the potential of e-education services
• Overview of edna and what it offers educators and students
• Understanding the benefits
• What are the technical challenges of implementation
• Strategies for developing a customer friendly application
• Assessing reliability; interoperability; scalability; stability and security
• What are the outcomes for government, educators and students?
• Future directions and opportunities for edna particularly web2.0
Mark Tranthim-Fryer, Manager Education & Training Services, education.au

2.10 IT Governance: Rapid, Predictable Value from IT Investments
• 40% of IT projects fail to deliver intended results.
• Investments are often not linked to strategies and goals.
• Investment projects are often not prioritized.
This presentation will explore the ITG to PPM relationship, the essential PPM processes for best practice IT Governance, and the PPM checklist for success so you can better align your investments to your department's goals.
Steve Romero, CA

2.40 Introducing the Information Management Maturity Framework (IMMF)
• Objectives of the IMMF and how it assists Divisions of General Practice
• Project overview
• Role of divisional CEO’s in effecting necessary changes
• Future challenges and opportunities
Nancye Piercy, Chief Executive Officer, Riverina Division of General Practice & Primary Health
Darryl Stuart, Senior Consultant, Valintus

3.10 Afternoon refreshment break

3.40 Reducing red tape and improving services through SmartForms
• Overview of the SmartForms project
• Understanding the objectives of SmartForms
• How government services will be improved
• How processing accuracy is significantly improved
• Where SmartForms are being applied
• Technical challenges
• Future opportunities with SmartForms
Anthony Steve, Manager,
business.gov.au Business Product Development, Department of Innovation, Industry, Science and Resources

4.05 Sustainable procurement strategies
• Incorporating sustainable considerations into procurement exercises
• Evaluating sustainability
• Building sustainability through partnership
• Whole of life (including end of life) management
• Sustainability expectations in government
• Best practice
• Case studies
Michael Boyle, Director, Information Management Branch, Qld EPA

4.30 Panel session: Implementing and Managing virtualisation
• Understanding the benefits
• Cost of ownership
• What are the savings?
• Understanding the security issues
• Recommendations
Martin Milthorpe, SNIA ANZ
Michael Boyle, Director, Information Management Branch, Qld EPA
Jacob Van Der Eyk, Solutions Strategist, CA

5.00 Closing remarks from the Chair

5.10 Close of conference

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Half day workshop
Fee to attend: Early bird $395 +GST (Before 11 July)
Standard $445 +GST (After 11 July) Late $495 +GST (After 1 August)

8.30 Registration and morning tea and coffee

9.00 Workshop commences

BlackBerry Business Solutions provide more than wireless email—they offer a flexible and secure wireless platform to use as the foundation for enhancing information accessibility, boosting productivity, enabling greater collaboration and increasing operational efficiencies.

This workshop will take you through global best practices from installation through to application development and deployment.

1.30 Close of workshop

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